Terms of use

These terms are an agreement between you and the company named at the end of this page ("we"). By using Lilbird you accept them.

Who can use Lilbird

• You must be 18 or older.
• Lilbird is available in the United States, the European Union and Canada.
• One account per person. Don't make a new account to get around a pause or a ban.

Zero tolerance for abuse

We have zero tolerance for objectionable content and abusive users. Every note must follow the rules on our Safety page. If a note breaks them we may remove it, warn you, pause your account, or close it, and a closed account stays closed on that device. Report anything that breaks the rules; we review reports within 24 hours.

How anonymity works

• You write a note under any name you type, or none. Any name you type is shown with your note, in quotes. It isn't checked against who you are, so it doesn't prove who wrote the note, and the person whose wall you write on learns who you are only if you tell them.
• We know who wrote each note, so we can enforce the rules. We erase that link 30 days after the wall opens (on a live wall, 30 days after a note becomes readable), unless the note was reported, in which case we keep it until the report is closed.
• We never tell a wall's owner who wrote a note. We disclose a writer only when a court or authority orders us to.

Your notes

You own what you write. You let us store your notes and the name you type, check them, show them to the wall's owner, and keep them while a report about them is open. The person who started a wall may let anyone with its link read its notes, now or later, and stop again at any time. Then your note and the name you typed can be read by anyone with the link, never your account. A sealed wall's notes can be read once it opens. On a live wall, notes can be read as soon as they're sealed, so the owner may guess who wrote one from when it appears. The owner may also pin a note or share it, without your account. Don't write anything you don't have the right to share.

Checks before sealing

Notes are checked automatically, partly by an AI model, before they're sealed. A note may be stopped, sent back for a second thought, or held while we check it. These checks can be wrong; if you think we got one wrong, write to safety@lilbird.app.

Decisions and appeals

When we act on your note or account, we tell you which rule was broken and why. Reply to safety@lilbird.app within 6 months and a person will look at it again.

Lilbird Plus

• Lilbird Plus is an optional subscription you buy in the Lilbird iPhone app, through Apple. We don't sell it on this website. The app shows the price and the length of each plan (a week or a year) before you buy.
• Plus renews automatically at the end of each period, and Apple charges your Apple account, until you cancel. Cancel at least 24 hours before the period ends to avoid the next charge. You cancel in your Apple account settings. In the app, Settings → Lilbird Plus → Manage opens them.
• Deleting your Lilbird account doesn't cancel Plus. Cancel it in your Apple account settings first.
• Apple handles payments and refunds. Ask Apple for a refund at reportaproblem.apple.com.
• Plus lets you start walls, up to 3 taking notes at once (your own and ones you started for friends together). Writing on walls, and reading walls friends start for you, stay free. A live wall stops taking notes while its starter's Plus has lapsed, and reopens when they resubscribe. Sealed walls aren't affected. Notes already written stay readable. Plus never tells you who wrote a note, and every safety tool stays free for everyone.
• If we ever remove a Plus feature, we'll tell you in the app first.

The iPhone app

If you use Lilbird on an iPhone, these terms are between you and us, not Apple. Apple isn't responsible for the app or its content, has no duty to support it, and isn't liable for any claim about it. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them. Apple's standard Licensed Application End User License Agreement also applies.

Ending

You can delete your account at any time, in the app or on Your account. We may pause or close accounts that break these terms.

Liability

Lilbird is provided as it is. To the extent the law allows, we aren't liable for indirect losses or for notes other people write. Nothing here limits rights you have as a consumer under the law where you live.

Changes and law

We'll tell you in the app or on this page before changes take effect. These terms are governed by the law of Lithuania, without taking away the protection of the consumer law of the country you live in.

Contact

Lilbird is run by [company name], [registered address], Lithuania.

Email safety@lilbird.app.